The process begins when you place an order over the phone, online, or in person at our showroom location. Hudson Monuments then goes to the cemetery to examine the condition of the memorial and determine the cost of the cleaning work. (Note: there is no charge for us to go out to the memorial to examine it.)
Once we have been to the memorial, we then mail an order form to you with an exact price for the work to be done. Once the signed order form is returned to us, we proceed with the work. When we have finished, we send you an acknowledgement.
We do not recommend the cleaning of bronze markers and columbaria because they can be damaged by the cleaning process. If you have a particular concern about your bronze memorial, please feel free to reach out and we will look into a solution.